The personalized guest service made our stay more enjoyable.

Our Standard Double Room was poorly maintained with noticeable cleanliness issues. The reception staff seemed indifferent to our concerns about the broken AC and unsecured patio door. After multiple complaints, there was no effort from the management to provide any resolution or compensation for our uncomfortable experience.

Lovely vibes in Épernay! 🍾✨

Alek was super helpful at the front desk, sorting out our dinner plans like a champ. And the bar vibe by the pool is just perfect for sippin' some bubbly after a long day of wine tastings! Plus, the decor has this cool old-world charm mixed with modern touches. , which made us feel right at home.

I did notice the breakfast area could use a bit more variety—felt a touch limited for my taste.

Didn't like anything, except cozy bar.

Had a fantastic stay with friends! We loved spending time by the pool and exploring local places like Avenue de Champagne and charming bistros. The staff were super friendly, making us feel welcomed. The nearby area is clean, perfect for leisurely walks.

We were a bit surprised by the 15 Euros parking fee at checkout, which felt a little misleading since we expected it to be free.

Staying at La Villa Eugène was a delightful experience as it reflects the rich history of Epernay. The spacious Deluxe Room featured luxurious amenities, while the charming pool area provided a lovely retreat. parking fees were a slight inconvenience during our visit.

The spacious deluxe room had fantastic amenities, and the cozy bar was perfect for evening G&Ts. Loved lounging by the fab pool!

The Standard Double Room felt cramped and noisy since it was so close to the busy road. The cleanliness was questionable too, with cobwebs and dirt visible. The windows looked worn out, and the overall vibe wasn't great. Noticed stains on the flooring as well. Definitely not what I expected for the price we paid.

It was just a commendable fit for a fleeting moment in Epernay with real value for money. The cozy bar was perfect for evening G&Ts. Try to enjoy the local bistro for breakfast instead of the hotel options.

The hotel is beautifully decorated, with unique artwork and charming decor that reflects the rich history of the Champagne region. The spaciousness of the common areas made it easy to navigate and enjoy as a senior guest.

More breakfast options would be appreciated for seniors.

A Perfect Romantic Getaway

My partner and I had an enchanting stay! The pool was a highlight. we enjoyed soaking in the sun while sipping champagne. Staff attentiveness shone through, making every moment special, especially as we celebrated our anniversary. Pro tip, explore nearby bistros for breakfast instead of the hotel options.

mixed experience with potential

The room had a cozy atmosphere with a charming layout that provided a nice touch during my stay. The pool area was a relaxing retreat, ideal for unwinding after a long day. I particularly appreciated the hotel has a cozy bar perfect for socializing, where I enjoyed delightful cocktails in the evening.

The overall cleanliness left much to be desired.